Contact Us

Get In Touch

Have a question about our bingo site reviews? Need help understanding bonus terms? Want to report an issue with a bingo operator? We're here to help.

Please note: We are a review site, not a bingo operator. If you have issues with deposits, withdrawals, or account problems at a specific bingo site, you must contact that operator directly.

Contact Information

General Enquiries

Email: info@bingo-sites.uk.com

Response Time: We typically respond within 24-48 hours (Monday-Friday)

What we can help with:

  • Questions about our reviews or ratings
  • Clarification on bonus terms or wagering requirements
  • Feedback about our content
  • Suggestions for bingo sites to review
  • Reporting outdated information on our site
  • Partnership enquiries
📰

Press & Media Enquiries

Email: press@bingo-sites.uk.com

For journalists, media outlets, or industry publications seeking:

  • Expert commentary on UK bingo industry trends
  • Data or statistics from our reviews
  • Interviews with Thomas Jones (Founder)
  • Press releases or announcements

What We Can Help With

Review-Related Questions

We can answer:

  • “Why did [Site Name] receive a 7/10 rating?”
  • “How do I verify a UKGC licence?”
  • “What does ‘35x wagering’ actually mean?”
  • “Which bingo site is best for mobile players?”
  • “Is [Site Name] safe to play at?”

Example enquiry:
“Hi, I noticed Fruity King Bingo has 2x bingo wagering and 20x on free spin winnings. Is this fair or should I avoid it?”
We'll explain what these wagering terms mean, whether they're achievable, and suggest alternatives if needed.

Content Feedback

We want to hear:

  • Corrections to factual errors
  • Updates about bonus changes at bingo sites
  • UKGC licence status changes
  • Your experience at sites we've reviewed
  • Suggestions for new content topics

Example enquiry:
“The bonus at Sun Bingo changed from 4x to 10x wagering last week. You might want to update your review.”
We appreciate these updates! We audit monthly, but can't catch every change immediately.

Site Suggestions

Suggest new sites to review:

  • New UKGC-licensed bingo sites we haven't covered
  • Existing sites that deserve attention
  • Sites you'd like compared to our Top 10

Requirements:

  • Must hold a valid UKGC licence
  • Must accept UK players
  • Must be operational (no “coming soon” sites)

What We CANNOT Help With

Bingo Operator Issues

We cannot assist with:

  • Withdrawal delays at bingo sites
  • Account verification problems
  • Bonus disputes
  • Login or technical issues
  • Customer support complaints
  • Deposit or payment problems

Why? We're a review site, not affiliated with any bingo operator. We have no access to your accounts and cannot intervene in operator disputes.

What to do instead:

  1. Contact the bingo operator directly via their live chat, email, or phone support
  2. Check your account for verification requirements or pending wagering
  3. Read the operator's terms for bonus conditions or withdrawal rules
  4. If unresolved, escalate to IBAS (Independent Betting Adjudication Service) or the ADR provider listed in the operator's terms

Gambling Advice

We cannot provide:

  • Gambling strategies or “systems”
  • Tips on how to win at bingo
  • Financial advice about how much to deposit
  • Help with problem gambling (see resources below)

Why? Gambling involves risk. We don't encourage chasing losses or promise winnings.

Technical Support

We cannot fix:

  • Your computer or mobile device issues
  • Browser compatibility problems
  • Internet connection issues
  • Password reset requests

What to do instead: Contact the bingo operator's technical support team.

Problem Gambling Support

If you're struggling with gambling, we strongly encourage you to seek help from these UK organisations:

📞

BeGambleAware

  • Website: begambleaware.org
  • Helpline: 0808 8020 133 (free, confidential)
  • Live Chat: Available on their website
  • Support: Information, advice, and free treatment for problem gamblers and their families
💜

GamCare

  • Website: gamcare.org.uk
  • Helpline: 0808 8020 133 (National Gambling Helpline)
  • Support: Live chat, forum, face-to-face counselling, free and confidential
📞

National Gambling Helpline

  • Phone: 0808 8020 133
  • Hours: 24/7, every day
  • Support: Free, confidential help from trained advisers
🛑

GamStop (National Self-Exclusion)

  • Website: gamstop.co.uk
  • What it does: Free service to self-exclude from all UKGC-licensed gambling sites
  • Duration options: 6 months, 1 year, or 5 years
🤝

Gamblers Anonymous

  • Website: gamblersanonymous.org.uk
  • Support: Peer support groups across the UK, 12-step recovery programme, free and anonymous

Please reach out if you need help. These organisations are confidential, judgement-free, and can provide genuine support.

Partnership Enquiries

Bingo Operators

If you operate a UKGC-licensed bingo site and would like to be reviewed:

Requirements:

  • Valid UKGC licence (non-negotiable)
  • Operational site accepting UK players
  • Willingness to provide test accounts (optional but helpful)

What we need:

  • Site URL
  • UKGC licence number
  • Welcome bonus details
  • Any unique features or selling points

Email: partnerships@bingo-sites.uk.com

Important: We do not accept payment for reviews. Our ratings are based solely on testing results and editorial standards.

Affiliate Networks

If you represent an affiliate network with UKGC-licensed bingo operators:

Email: affiliates@bingo-sites.uk.com

We only work with:

  • UKGC-licensed operators
  • Networks with transparent tracking and reporting
  • Partners willing to honour standard affiliate terms

Feedback & Suggestions

We value your feedback! If you have suggestions for improving our site, content, or review methodology, we'd love to hear from you.

Examples:

  • ‘Can you add a filter for no-wagering bonuses?’
  • ‘I'd like to see more information about VIP programmes’
  • ‘Can you review [Specific Site]?’
  • ‘Your mobile site navigation could be improved’

Email: feedback@bingo-sites.uk.com

Report Incorrect Information

Spotted an error in one of our reviews? Let us know:

What to include:

  1. Page URL where the error appears
  2. Description of what's incorrect
  3. Correct information (with source if possible)
  4. Your contact details (in case we need clarification)

Email: corrections@bingo-sites.uk.com

Example report:
‘On the Fruity King Bingo review page, you state their licence number is #12345, but the UKGC register shows it's actually #67890. Here's the link: [UKGC Register URL]’
We appreciate these reports and will correct errors within 24-48 hours.

Advertising & Sponsorships

We do not accept:

  • Display advertising from gambling operators
  • Sponsored content or paid placements
  • Payment to improve review ratings
  • Guest posts from operators or affiliates

Why? To maintain editorial independence and reader trust.

Alternative: If you operate a UKGC-licensed bingo site, we're happy to review you based on our standard testing methodology (see Partnership Enquiries above).

Office Location

Total Odds Media Ltd (trading as bingo-sites.uk.com) operates remotely across the UK. We do not maintain a physical office open to the public.

Postal Address: (If required for legal reasons)

Total Odds Media Ltd
4 Carr Lane, Moreton, Wirral, CH46 5NW,
United Kingdom

Response Times

We aim to respond to all enquiries within:

  • General questions: 24-48 hours (Monday-Friday)
  • Press enquiries: 24 hours (Monday-Friday)
  • Corrections: 24 hours (Monday-Sunday)
  • Partnership enquiries: 3-5 business days

Please note: We do not provide weekend support for general enquiries. Urgent corrections (e.g., UKGC licence suspensions) are processed 7 days a week.

Privacy & Data Protection

When you contact us, we collect:

  • Your email address
  • Your name (if provided)
  • The content of your message

How we use this information:

  • To respond to your enquiry
  • To improve our site based on feedback
  • To maintain records of correspondence

How long do we keep it?

  • 2 years after last contact

Your rights: You can request deletion of your data at any time. See our Privacy Policy for full details on how we handle personal information.

Frequently Asked Questions

“Can you help me withdraw my winnings from [Bingo Site]?” +

No. We're a review site, not affiliated with any operator. Contact the bingo site's customer support directly.

“Why haven't you responded to my email?” +

Check your spam folder. Our responses may be filtered. If it's been over 48 hours (Monday-Friday), send a follow-up email.

“Can you remove a negative review of my site?” +

No. Our reviews are based on testing results and editorial standards. Reviews can only be updated if site quality improves (verified through re-testing) or if factual errors are identified.

“Will you review my new bingo site?” +

Yes, if you hold a valid UKGC licence. Email partnerships@bingo-sites.uk.com with your site URL and licence number.

“Can I pay for a positive review?” +

Absolutely not. We do not accept payment for reviews or ratings. This would violate our editorial standards.

“How do I unsubscribe from your newsletter?” +

Click the ‘unsubscribe’ link at the bottom of any newsletter email. If you continue receiving emails after unsubscribing, email info@bingo-sites.uk.com.

Legal Notices

For legal matters, service of process, or formal legal notices:

Legal Department
Total Odds Media Ltd
Trading as: bingo-sites.uk.com
4 Carr Lane, Moreton, Wirral, CH46 5NW
United Kingdom

Email: legal@bingo-sites.uk.com

Thank You

Thank you for visiting bingo-sites.uk.com. Whether you're here to ask a question, provide feedback, or report an issue, we appreciate you taking the time to get in touch.

Our goal is to help UK players find safe, licensed, and enjoyable bingo sites. Your feedback helps us improve and serve you better.

18+ only. BeGambleAware.org. Please gamble responsibly.

Last Updated: February 2026

Play Responsibly

Gambling should be entertainment, not a source of income. Never gamble more than you can afford to lose.

If you're concerned about your gambling, help is available:

National Gambling Helpline: 0808 8020 133 (24/7, free, confidential)

All bingo sites on this page are licensed by the UK Gambling Commission and offer responsible gambling tools, including deposit limits, self-exclusion, and reality checks.

18+ only. T&Cs apply to all bonuses and promotions.